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How to reach your debit and credit card provider directly

Creative Card Acceptance takes pride in providing support in-person whenever possible. To reach Creative Card Acceptance, please call or text 715-212-1440. Occassionally, however, support is required directly from the merchant services provider. Following are the numbers to call for technical support directly from the providers represented by CCA.

Central Wisconsin's PayJunction:

Phone: 800-601-0230 - Fax: 800-771-3821 - Notes: Name of business is usually all that's necessary. Your associate is in the Pacific time zone.

Capital Bankcard Merrill:

Phone: 877-788-2836 - Notes: You'll be promted for last 6 digits of your merchant ID, and asked for your Federal Tax ID. You're calling the eastern time zone.

Harbortouch of Central Wisconsin:

Phone: 800-632-1888 - Notes: You'll be asked for your merchant ID. Support is available 24 hours a day.

American Express:

Phone: 855-894-6570 - Notes: You'll be asked for identifying information such as social security number, date of birth, and-or merchant ID number if you already have one. You'll be speaking with someone in Arizona.

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Creative Card Acceptance is a proud member of the Merrill Chamber of Commerce, and the Wausau Region Chamber of Commerce.

Craig Clausen, DBA Creative Card Acceptance, is an authorized representative of the following:
PayJunction; a registered ISO/MSP of First National Bank of Omaha, 1620 Dodge Street, Omaha, NE - Member FDIC
Capitalbankcard; a registered ISO/MSP of the following banks: US Bank-Minneapolis MN, HSBC Bank USA, National Association Buffalo, NY, and Wells Fargo Bank, N.A., Walnut Creek, CA. American Expimages/site-templates and Discover require separate approval.
Harbortouch; a registered ISO/MSP of First National Bank of Omaha, 1620 Dodge St., Omaha, NE - Member FDIC